UNAVAILABLE ON SCHEDULER

TPS2000 allows you the flexibility to write directly onto the scheduler! This makes it very easy to block off times for new patients without much data on hand. It also brings with it a bit more responsibility. Because the free form function is flexible, it is also a little “touchy”. I have recently had a few offices fax and ask how to remove an “unavailable” cell from the scheduler. They didn’t know how it got there. Unfortunately, getting there was easy. Click into an empty cell on the scheduler, either click into the display window, or hit the space bar (easy to hit the space bar accidentally) now change your mind and click somewhere else. The unavailable message has just taken up residence in the first cell.

To remove this cell (or any other free form cell) from the scheduler do the following:

Click once into the cell that contains the free form writing.

Now, click into the display window at the top of the scheduler screen

Highlight the typing in this cell (Note, if the cell is just gray with no typing, highlight the first line of the display window anyway).

Now click DELETE on your keyboard. Then click somewhere else on the scheduler.

PLEASE NOTE: There have been 3 reports of sites that have had a free form entry “fill” a column covering all regularly scheduled patients. In each case, the cell being typed into was the LAST cell in that column. The programming department is looking into this currently, in the mean time, it would be safest to not type directly into the last cell on the screen. (Suggestion: When this action is needed, extend the scheduler by 1 appointment slot for that day).

If you have been one of the unlucky few who have had a cell “fill” in this manner, click on the [4] (Data Validation Box). This will let TPS2000 go through and cleanup the error. You will also need to re-apply your provider’s schedules after this has been done.