REMOVE THE AMOUNT PAID FROM THE HCFA FORM

Please note: If you remove the amount paid from the HCFA template, there is a chance that you could have carriers denying payment of your forms. Many HMO’s and PPO’s require this field to be filled in. They use it to determine if you are complying with your contract in collecting the required patient amount. In addition, if you make a change to your format, and you file secondary forms, these forms will not show the applied amounts that the primary has now made. This could also affect the reimbursement time and effort from your secondary carriers.

The easiest way to edit a form is to do this from billing. In this way, we can test to be sure that everything is doing what we need. Once in billing, pick a patient that is using the template you wish to correct (i.e. HCFA Red Med 1.7). Now click on EDIT. This brings up a screen with all the small “boxes”.

Slide the bar down until you see the 2 gray bars titled Detail and Group Footer. Just below this last bar you will see a row of “boxes.

The 3 on the right of the screen are the Sub Total Billing Amount, Amount Paid and Balance Due. Hold down the SHIFT key and click on the LAST 2 boxes (Amount Paid and Balance Due). This will show these as selected (dots around these 2 boxes). Now click on DELETE key to remove them. Click once on the remaining box (Billing Amount). Now hold down the CTRL key and press the letter “C” to Copy this box. Next, hold down the CTRL key and press the letter “V” to Paste a copy of this box onto the form (it will slightly overlap the original box). Now use your arrow keys (or your mouse if you are careful) to move this box over to the correct location.