USING REBILLS
You
may, at any time, reprint an existing bill in the TPS2000. It doesn't matter if this bill is completely
unpaid, partially paid or entirely paid.
It is possible to reprint it from the original batch. This will keep the original bill date in
Most items, if incorrect, may be changed in the patient ledger then reprinted. There are, however, four items for which this is not true.
The date of the service billed
The price of the service billed
The doctor that delivered the service
And The carrier to whom it was originally billed
If it is the correct carrier, just a wrong address, simply change the address in the carrier file and reprint the bill.
The doctor or provider listed in the ledger will reflect the one chosen at the time the service was entered (you may check your closing reports for this period to determine who was chosen).
If the date, price or doctor is incorrect, you must
adjust off the service in the ledger then back date back on with the
appropriate information. If this is the
case, then it would be a new bill run to pick up these back dated services.
There maybe times when it is not convenient or efficient
to reprint original bills under some circumstances, TPS2000 has the ability to
automatically track and then create on demand Tracers and Rebills.
TO REPRINT AN EXISTING BILL – To reprint an existing bill
you need to locate in which batch this bill resides. You may do this by opening the Claim for this
patient and clicking on LEDGER Tab. Find
the date of service and go to the far right side of the ledger (you may do this
by grabbing the slide bar at the bottom of the ledger with your mouse and
moving it to the right – OR – use your TAB key to move field by field to the
right). You will see three columns. One will show the date of that this service
was billed to the primary carrier, one will show the batch number in which it
was billed and the third shows the bill number that contains this particular
date of service.
Once
you are armed with this information, open the [B] for Billing. Now click on the icon for “Show List of
Records”. Find the bill batch listed in
the ledger and either hit enter or double click to select. Now find the bill that contains these services
and put a checkmark in the print box.
Next click on [Print Bills]. This
will reprint the original bill for this patient.
DIFFERENCE BETWEEN THESE BILLING TYPES –
AUTO-REBILL -
This is the process of automatically generating new bills for services which
were previously billed to the carrier and not fully paid by the carrier. (Fully paid is based on the carrier portion
of the service as compared with the amount paid against that carrier's
portion). If the patient has paid his
portion, this will not effect the rebill process. REMEMBER the full amount of the service will
be billed even if a partial payment has been received.
TRACER -
These bills deal with entire bills that have been previously generated that are
completely unpaid. (Completely unpaid is
based on the carrier portion of the services contained on the bill as compared
with the amount paid against that carrier's portion). If the patient has paid his portion, this
will not effect the tracer process.
MANUAL-REBILL - This is the process of manually
generating new bills for services which were previously billed to the carrier
and not fully paid by the carrier.
(Fully paid is based on the carrier portion of the service as compared
with the amount paid against that carrier's portion). If the patient has paid his portion, this
will not effect the rebill process.
REMEMBER the full amount of the service will be billed even if a partial
payment has been received.
If a bill is eligible to be “traced” it will not appear
in the auto-rebill cycle.
Manual Rebill
When rebilling for 1 date of service, be sure that it is
truly a rebill situation. Remember, if
that one date of service was all that was on the original bill, it will not be
eligible for Rebill but will be eligible for Tracer. If the service in question has already been
"Paid In Full" (or the difference adjusted off, but the line is GREEN
in the ledger) it will NOT be eligible for either Tracer or Rebill. The only option in this instance is to
reprint the original bill. This can be
found by checking the Carrier Bill Date of the service in the ledger, then go
into Billing (Carrier & Patient).
Find the original bill batch using the LIST option (the icon that looks
like a spreadsheet page usually all the way to the right of the Navigation
Bar). Now click the NONE in the print
selection field to untag all bills. Find
the patient for whom you need to print and click in the Print column. Print the bill.
To create a Manual Rebill, go to [B] Billing. Click the “+” to add a new billing run. In the Billing Type, choose Manual
Rebill. Click on Create Bills.
You will see a screen that looks much like the Follow Up
Center for Carriers. You have the
following possible selections: Select
All Carriers; Only Carriers who have balances greater than 30 days, greater than 60 days, or greater than 90
days. These selections are to help you
narrow down your search, however, if this is for a specific patient, simply
leave the dot in the All Carriers, then find this carrier. Click on [Select Carriers]. In the Carrier Name field, type in the name
of the carrier for whom you are searching.
Once this carrier is highlighted, click on [Load Patient Claims].
In the lower portion of the window, you will see all of
the patients, for whom this carrier has outstanding amounts due. Click on the patient for whom you wish to
rebill, then click on the Details tab.
Here you will see
all outstanding dates of service. Put a
checkmark (4) in
the BILL box for each date of service you wish to see on the rebill. Now, click on [Save Manual Bill Data]. You will see a message that “X number of
transactions were included in the manual bill”.
Click on the “X” to close this selection window. Now go back into the billing area, and your bill will be in the
Bill Detail windows. Place a checkmark (4) in
the Print box and click on [Print
Bills].